About us

We believe that vehicle glass repairs and replacements should be easy. The experience shouldn’t be stressful, but simple, convenient and prompt. That is why we are committed to Total Customer Satisfaction, focusing on engagement, innovation and quality to achieve this.

We are all dedicated to giving our customers the best service and working to exceptional standards; this is what we’re all about. A leading UK automotive glazing company, we are proud of our people and training, knowing they make our business the success it is!

Combined with our passion, we work relentlessly to give drivers reassurance and a great service when they have chipped, cracked or smashed glass.

Meet our leadership team

James MacBeth - Managing DirectorJames MacBeth - Managing Director

James MacBeth

Managing Director

I started at Auto Windscreens as a Trainee Technician in 1992. I’m from a small Scottish fishing village called Mallaig. I live in Falkirk now, so work away from home, predominantly at head office in Chesterfield, in the network or in London. My weekends are spent with my wife, Eleanor, my three children and my dog, Marley. My grandfather was a steam engine driver and dad was a boatbuilder, so I’ve long had an interest in anything mechanical. I enjoy renovating and selling boats, and my latest project is a 28 foot Bayliner, which I’ve named after my wife.

 

 

Claire Church - Director of Service Delivery

Claire Church

Director of Service Delivery

I joined Auto Windscreens 20 years ago as a Call Centre Agent. My role is to look after service delivery, including supply chain, business validation and resource planning. I’ve lived in Chesterfield all my life, am married and have two children, Megan, who’s at college and works for Auto Windscreens part time, and Oliver, who’s in his last year at school. Football takes up a large part of my time at weekends. I love to socialise with friends and family with a few glasses of wine, enjoy taking my dogs for walks and going on holiday to the South of France.

 

 

James Reynolds - Commercial and Sales Director

James Reynolds

Commercial and Sales Director

I’m into my tenth year with Auto Windscreens, and now look after the sales, transport, facilities, MI, projects and governance teams. I’m a proper geek, I’m a qualified accountant and studied Physics at university. I live in Nottingham with my wife and two young boys. I play football and squash and try to keep fit but at the moment the boys take up most of my time, going swimming and to the park.

Spencer Jones - Operations Director

Spencer Jones

Operations Director

I’ve worked for Auto Windscreens for 28 years. I run the operations of our network which includes 320 technicians, 20 Area Service Managers and four Regional Service Managers. I also have a commitment to customer service. I split my time between Swansea and Chesterfield and currently live in Chesterfield with my partner Lucy, daughter Sofia and two Chihuahuas called Alfie and Archie. When I’m in Swansea I enjoy watching The Swans play football.

Our locations

Head Office

Britannia House
Storforth Lane
Chesterfield
S40 2UZ

Our network includes more than 60 fitting hubs and 20 area deployment centres throughout the UK. All sites are capable of performing ADAS calibrations.

Our standard opening times are Monday to Friday 8.00am to 5pm and Saturday 8.30am to 12:30pm.

Find your nearest fitting hub

 

UK location map

 

Auto Windscreens staff with the Cornwall Air Ambulance

Supporting our communities

Auto Windscreens is committed to helping communities and charities across the UK. As a business we are are focused on our people and, therefore, want to support the areas in which they live and the charities that are close to their hearts.

Our business and staff are involved in numerous charity days, projects and initiatives and we’re proud to raise thousands for a variety of causes every year.

Find out more